24 Hour Staff

24 Hour Staff

Need help?

Our staff is always available to assist you with any questions or service requests. During regular business hours (Monday through Friday, 8:30 am - 5:00 pm), you can call or e-mail your VIP representative for immediate assistance.

Additionally, our local staff is on-call 24 hours a day to assist you with any questions or service requests. For non-life-threatening emergencies after regular business hours or during the weekend, please refer to your guest directory located in your apartment for contact information.

Examples of non-life threatening emergencies include a disruption in utilities, a malfunctioning major appliance, or any problem that if not addressed immediately may cause damage to property.

For any life-threatening emergency, PLEASE CALL 911 IMMEDIATELY.

A $50 after-hours lock-out fee may apply if you are accidentally locked out of your apartment.

Our Housing Solutions

Corporate
Solutions

Whether starting from scratch, refining a current program, or having us partner with your relocation management company or sourcing platform, we can help. Find out more about the benefits of our solutions.

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Family
Solutions

We can help make your family’s transition happen more smoothly, leaving transferees free to focus on settling into a new community and workplace. Discover how we can make your housing process an ‘easy’ process.

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What People Are Saying

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